Longevity & Maintenance

Providing a reliable, ongoing maintenance service is very much part of what we do every day

Lengthy experience in the photovoltaic industry has taught us that quality and attention to detail are what make the difference, ensuring users can enjoy clean water for years to come, with complete peace of mind.

Continuous support, both on site and remotely in real time, is thus one of the pledges Genius Watter makes to its clients.

Key features of how we run our plants:

Remote monitoring and maintenance
On-site presence
Support and training

We know full well that providing water and energy is not just a question of designing and installing a plant: maintenance, including getting the local communities and businesses involved, is key to ensuring the plant runs at its peak and provides uninterrupted access to water and energy, especially in isolated areas.

We provide our partners with the right training and tools they need to deal with any eventuality.

That way, routine maintenance as well as repairs required by the plant can be carried out directly on site, and any issues that arise can be solved quickly and easily, with the additional aid of remote 24/7 customer support, where required

Real-time remote control and management

Remote monitoring and management in real time

We can monitor an impressive 50 parameters pertaining to our system in real time, in addition to having access to logged data. An interface connected to the server 24/7 provides a comprehensive overview, allowing for real-time remote monitoring.

Using IoT technology, we can actively intervene in the system’s running remotely. This is an essential feature as it allows us to quickly troubleshoot any issues even when we are not on site.

It also means we can implement predictive maintenance, which eliminates plant stoppages and downtime, and avoids potential damage to components as a result of excessive wear.

On-site presence, warehouse and logistics

Having a presence on site is a key factor in enabling us to provide plants with a consistently prompt and effective routine maintenance and repair service.

We also ensure that each project is served by one of our local warehouses when it comes to consumables and spare parts, in order to keep the system running non-stop for years to come.

In addition, we handle international and local logistics to ensure that all transport operations are overseen by our personnel, making sure that the system to be installed arrives intact.

On-site presence, warehouse and logistics

How we get local communities and businesses involved

Here at Genius Watter, we recognize the valuable and essential role played by the locals. In the same vein, we appreciate how helping local communities to grow and develop high-level expertise is a huge added value.

One of our most important goals is just that: getting locals involved in all projects, especially in the construction of the plant and its running and maintenance in the long term.

We provide local professionals and technicians with training by organizing specific activities, sharing our technology and know-how, learning from each other in an effective mutual exchange that reaps its own rewards.

System longevity without any loss of efficiency

Discover the 12 reasons that make our system efficient and resilient

Request more information

  1. CONTACT US
    You will receive an online questionnaire for a preliminary feasibility analysis
  2. ASSESSMENT IN PROGRESS
    Our engineers will design the solution that best suits your situation based on the information you provide us.
  3. GET OUR PROPOSAL
    We will work up a project proposal tailored to your requirements and send it to you ASAP.
  4. SIT BACK AND RELAX
    We’ll take it from here, while you get to enjoy clean water every day.

Privacy Policy

Regulation regard to the processing of personal data

Genius Watter S.r.l.  is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. Pursuant to regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), you consent to the data practices described in this statement.

Collection of your Personal Information

Genius Watter S.r.l.  collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Genius Watter S.r.l.  also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Genius Watter S.r.l.. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Genius Watter S.r.l.  for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Genius Watter S.r.l.  Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Genius Watter S.r.l.  public message boards, this information may be collected and used by others. Note: Genius Watter S.r.l.  does not read any of your private online communications.

Genius Watter S.r.l.  encourages you to review the privacy statements of Web sites you choose to link to from Genius Watter S.r.l.  so that you can understand how those Web sites collect, use and share your information. Genius Watter S.r.l.  is not responsible for the privacy statements or other content on Web sites outside of the Genius Watter S.r.l.  and Genius Watter S.r.l.  family of Web sites.

Use of your Personal Information

Genius Watter S.r.l.  collects and uses your personal information to operate the Genius Watter S.r.l.  Web site and deliver the services you have requested. Genius Watter S.r.l.  also uses your personally identifiable information to inform you of other products or services available from Genius Watter S.r.l.  and its affiliates. Genius Watter S.r.l.  may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Genius Watter S.r.l.  does not sell, rent or lease its customer lists to third parties. Genius Watter S.r.l.  may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Genius Watter S.r.l.  may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Genius Watter S.r.l., and they are required to maintain the confidentiality of your information.

Genius Watter S.r.l.  does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Genius Watter S.r.l.  keeps track of the Web sites and pages our customers visit within Genius Watter S.r.l. , in order to determine what Genius Watter S.r.l.  services are the most popular. This data is used to deliver customized content and advertising within Genius Watter S.r.l.  to customers whose behavior indicates that they are interested in a particular subject area.

Genius Watter S.r.l.  Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Genius Watter S.r.l.  or the site; (b) protect and defend the rights or property of Genius Watter S.r.l.; and, (c) act under exigent circumstances to protect the personal safety of users of Genius Watter S.r.l., or the public.

Use of Cookies

The Genius Watter S.r.l.  Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Genius Watter S.r.l.  pages, or register with Genius Watter S.r.l.  site or services, a cookie helps Genius Watter S.r.l.  to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Genius Watter S.r.l.  Web site, the information you previously provided can be retrieved, so you can easily use the Genius Watter S.r.l.  features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Genius Watter S.r.l.  services or Web sites you visit.

Security of your Personal Information

Genius Watter S.r.l.  secures your personal information from unauthorized access, use or disclosure. Genius Watter S.r.l.  secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Genius Watter S.r.l.  will occasionally update this Statement of Privacy to reflect company and customer feedback. Genius Watter S.r.l.  encourages you to periodically review this Statement to be informed of how Genius Watter S.r.l.  is protecting your information.

Contact Information

Genius Watter S.r.l.  welcomes your comments regarding this Statement of Privacy. If you believe that Genius Watter S.r.l.  has not adhered to this Statement, please contact Genius Watter S.r.l.  at info@geniuswatter.com We will use commercially reasonable efforts to promptly determine and remedy the problem.